Policies

 

• All appointments are by appointment only.

• Arrive 5-10 minutes early for your appointment to complete paperwork and relax before your massage.

• Please turn you cell phones off or silent.

• Notify your therapist of any new health issues or concerns you might have.

• If you are ill (cold or flu) please reschedule your appointment. A massage can worsen your symptoms, and I am sure you do not want to make your therapist sick.

• We are not able to add tips to any charged transaction. Gratuities are appreciated but not mandatory, average gratuity is 15-20%.

• Please call if you are going to be late for your appointment. Because it is not fair to the next client, you may not get your full time if you are late.

• Cancellation policy: Clients are requested to provide at least 24 hours’ notice to cancel an appointment. Clients may be charged up to 50% of the service price for cancellations made within 24 hours of the scheduled appointment time. No‑call/no‑shows may be charged 100% of the service price.

• Minors: a parent or legal guardian must sign the intake/health release form. We request the parent/guardian remain on property during treatments.

• Dress: you will undress to your comfort level. You will be covered at all times, except the area the therapist is currently working.

• Packages are not transferable to another person, one person per package.

• Packages are nonrefundable unless the client can prove medically unfit to receive massage. 

 

 

 

 

 

 

 

 

 

 

 

* Cannot be used with any other special or discount.